Customer support
Keep consistent acknowledgments, next-step explanations and follow-ups. Check the facts before each use.
Team Reply Library · Free on the Chrome Web Store
Your words.
Ready when
you are.
Stop rebuilding the same reply. Save your wording, fill in the details, and review the message before it goes anywhere.
Free personal library. No extension account, payment or usage meter. Up to 1,000 replies within a 4 MiB library limit.
Version 0.12.0 is published, under the new name Snippet Vault. Includes guided setup, CSV import, flexible search and reviewed formatted copy.
Try the idea before installing
Pick. Personalize. Review.
A small website demo using pretend replies. Your entries stay in this page and clear when you reload.
Copying happens only when you click. This demo does not install an extension or send a message.
Make routine messages easier
Useful wherever you repeat yourself.
Appointments and quotes
Reuse scheduling questions, quote follow-ups and preparation instructions. Fill in the details for each customer.
Freelance and agency work
Keep project updates, briefing questions and handoff messages ready without rewriting them from scratch.
Start with useful words
12 customer replies you can make your own.
A free starter pack for support follow-ups, appointments, quotes and freelance projects. Every reply uses editable fill-ins. No email address or signup needed.
- Install the extension and protect your library.
- In Manage library, choose Import spreadsheet CSV and select the downloaded file.
- Review the replies, confirm the import, then edit the wording for your business.
Requires version 0.11.1 or later. These are sample messages; check every fact and promise before use. The file is also readable in a spreadsheet.
For online sellers
37 marketplace replies for Etsy, eBay and Poshmark sellers.
A free seller pack for Snippet Vault (the current name of this extension): shipping updates, offers and counter-offers, returns, custom orders, reviews and shop FAQs. Every reply uses editable fill-ins like a name, item and tracking number. No email address or signup needed.
- Install the extension and protect your library.
- In Manage library, choose Import spreadsheet CSV and select the downloaded file.
- Review the replies, confirm the import, then edit the wording for your shop.
Works with version 0.12.0. These are sample messages; check every price, date and promise before use. The file is also readable in a spreadsheet.
A clear workflow, from saved reply to finished text.
01
Keep your useful words
Save replies in folders, add notes, set favorites and find the wording you need.
02
Fill in the right details
Use names and other fill-ins with saved defaults or dropdown choices. Read the full reply before using it.
03
Choose when to use a reply
Copy and paste, or deliberately insert into a supported plain-text field. The extension never sends a message for you.
04
Keep control of your library
Stored replies are encrypted on your device. Export your own JSON backup and review imports before applying them.
Know what to expect.
Despite the name, each person has their own local library. There is no shared team workspace, cloud synchronization or background shortcut expansion.
Direct insertion supports ordinary text inputs, textareas and simple plain-text editable fields. For Google Docs and rich editors, use copy and paste. Your browser or workplace may restrict copying.
Compare workflows and limitationsYour content stays under your control.
- The extension has no analytics or automatic message uploads.
- Your library password protects stored replies. There is no password-reset service.
- Downloaded JSON backups are unencrypted. Store them somewhere private.
- Local storage is not cloud backup. Export before changing profiles or reinstalling.
Start small. Keep the replies that help.
- Open the store page and install in Chrome.
- Protect your library and save one useful reply.
- Fill in its details, review, then copy or insert.
Something confusing or missing? Email feedback with the version, what you clicked and what you expected. Use made-up examples; never send passwords or private replies.